Farmz Asia Singapore — Ali Abdul Wahid — Remote Freelance

Description

Farmz Asia is a leading health and nutrition company on a mission to enable 1 million families to enjoy a quality and empowering life. With a vision to be the gold standard in food safety and nutrition guidance for consumers across Asia, Farmz strives to revolutionise the way individuals perceive and embrace their well-being.

Solutions

Centralising Operations on a unified platform Prompt Customer Responses Responses Efficient Task Management of repetitive task handling Gaining clearer visibility into vital metrics Capitalising on up-selling and cross-selling opportunities Improving control over customer experience during events

Key Features

Broadcast System: Specialise in a sophisticated broadcasting chat system with seamless multi-channel message delivery (Facebook Messenger, SMS, WhatsApp, Email).

Call System Seamless integration for call handling without traditional telephony hardware.

Multi Integrations Analytics Offer centralised analytics, including response times, summaries, and other pertinent data for calls, chats, and customer support. Accessible through an intuitive dashboard.

Concurrent Process: Built on optimised Go Lang with Goroutines, our backend supports concurrent execution of independent functions for seamless background operations.

Real Time Response: Optimise response time with WebSocket technology for real-time data synchronisation and efficient information exchange.

Technologies Used

Angular, Golang, Angular Material, Twilio, SendGrid, Express, NodeJs